murmur
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Schedule a haircut

Book that appointment and get the look you actually want.

the scenario
easyCustomer servicewith Hair Salon
try to:
  • Ask for available times
  • Describe what you want done
  • Confirm the date and stylist
  • Ask about the price
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Hair Salon picks up. This is the first thing you hear, and a line you can answer with.

them

Hi, thanks for calling! Are you looking to book an appointment?

you

hi, i'd like to book a haircut please

What to cover

  1. Ask for available times
  2. Describe what you want done
  3. Confirm the date and stylist
  4. Ask about the price

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

Download murmur on the App Store

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All calls

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
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