murmur
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Order food

Master the art of calling in your food order like a pro.

the scenario
easyCustomer servicewith Golden Wok
try to:
  • State your order clearly
  • Confirm the total price
  • Provide delivery address
  • Ask about estimated delivery time
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Golden Wok picks up. This is the first thing you hear, and a line you can answer with.

them

Thanks for calling Golden Wok! Quick heads up - 20 minutes for pickup tonight. What can I get you?

you

hi, i'd like to place an order for delivery

What to cover

  1. State your order clearly
  2. Confirm the total price
  3. Provide delivery address
  4. Ask about estimated delivery time

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

Download murmur on the App Store

More customer service calls

Book a TableCall a restaurant and secure that perfect dinner spot with confidence. Fix an IssueGet your problem solved without losing your cool or your time. Order at a Coffee ShopNavigate that complex drink order like it's no big deal. Schedule a HaircutBook that appointment and get the look you actually want. Report a Lost ItemTrack down your lost stuff by calling the right people. Return an Online OrderGet your money back or exchange that item that didn't work out.

All calls

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
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