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How to book a doctor appointment by phone

Call the clinic and get that appointment on the calendar.

the scenario
easyMedicalwith Dr. Miller's Office
try to:
  • Ask for available appointment times
  • Mention the reason for your visit
  • Confirm the date and time
  • Ask if you need to bring anything
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Dr. Miller's Office picks up. This is the first thing you hear.

them

Good morning, Dr. Miller's office. How can I help you?

What to cover

  1. Ask for available appointment times
  2. Mention the reason for your visit
  3. Confirm the date and time
  4. Ask if you need to bring anything

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

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Rehearse the call before you dial

murmur is on the App Store, for iPhone.

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