Guides
What to say on the calls you have to make
Scripts, plans and playbooks we wrote by hand. Each one ends in a call you can rehearse out loud.
murmur
hey.wanna rehearse a phone call?
you call · the olive tree
book a table
book a table for two on friday.
the scenario
book a table
book a table for two on friday.
calling…
end call
murmur
one quick check first.
tick the box and the call starts on its own.
0:00 / 3:00
book a table
+your goal
book a table for two on friday.
end call
feedback
call ended that's one call rehearsed. in the app, this is where you'd get feedback on how it went.- feedback on what to say next time
- scenarios from refunds to salary talks
- calls up to 30 minutes
murmur
you've had today's call. the app has many more scenarios, calls up to 30 minutes, and feedback after each one.murmur
the call needs your microphone. allow it from the icon in your address bar, then try again. nothing is recorded.murmur
the line's busy. try again later, or call from the app now.
or try another call
A real call, up to 3:00. Uses your microphone. Your voice is streamed live and never recorded.
Work and interviews
ScriptHow to ask for a raise on a call, with a scriptHow to open, what to say to "no budget", and how to end with a date.
ScriptHow to resign by phoneThe order to say it in, and what to do with a counter-offer.
Interview guidePhone screen questions by roleThe five questions everyone gets, then the ones for nurses, teachers and managers.
Everyday calls
Practice planPhone anxiety: a two-week practice planOne small call a day for fourteen days, each a little harder than the last.
Guide for newcomersThe calls every newcomer has to makeBank, doctor, landlord, utilities: what each call asks, with phrases.
For teams
Guide for support teams15 customer service calls worth rehearsingThe calls that go wrong in a new hire's first week, each with a first line.
Guide for sales teamsCold call openers, and what to say after "not interested"Four openers and replies to the five brush-offs every caller hears.
Playbook for team leadsHow to onboard a support team with practice callsA two-week plan: what to rehearse, how to review it, when a rep is ready.