Book a table

Call a restaurant and secure that perfect dinner spot with confidence.

the scenario
easyCustomer servicewith Cedar & Flame
try to:
  • Ask for 7pm table for two
  • Request a window seat
  • Mention any dietary needs
  • Confirm the reservation details
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Cedar & Flame picks up. This is the first thing you hear, and a line you can answer with.

them

Hello, thank you for calling Cedar & Flame. How can I help you today?

you

hi, i'd like to make a reservation for two

What to cover

  1. Ask for 7pm table for two
  2. Request a window seat
  3. Mention any dietary needs
  4. Confirm the reservation details

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

Download murmur on the App Store

More customer service calls

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
  • AppleApp of the Day
  • App StoreBest New Apps