Ask landlord to fix something

Report that broken thing in your apartment without the stress.

the scenario
easyPersonalwith Property Management
try to:
  • Describe what's broken
  • Mention when you first noticed it
  • Ask when someone can come fix it
  • Confirm you'll be home
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Property Management picks up. This is the first thing you hear.

them

Hello, this is property management. What can I do for you?

What to cover

  1. Describe what's broken
  2. Mention when you first noticed it
  3. Ask when someone can come fix it
  4. Confirm you'll be home

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

Download murmur on the App Store

More personal calls

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
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