Ask about your lease
Get clarity on your lease without feeling like you're being difficult.
the scenario
try to:
- Ask your question about the lease
- Confirm the answer
- Ask about next steps if needed
- Thank them for their time
How the call starts
In murmur, Property Management picks up. This is the first thing you hear.
them
Hi, property management - I've got your lease pulled up. What's the question?
What to cover
- Ask your question about the lease
- Confirm the answer
- Ask about next steps if needed
- Thank them for their time
Write these down before you dial. Build a script for this call with your own details.
Rehearse it once first
Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.
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