Apologize to a friend

Say sorry and actually mean it when you've messed up.

the scenario
mediumSocialwith Taylor
try to:
  • Name what you did without deflecting
  • Say how you think it made them feel
  • Avoid making excuses
  • Ask what they need from you now
  • Give them space to respond
rehearse this call in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

How the call starts

In murmur, Taylor picks up. This is the first thing you hear.

them

Oh... hey. I wasn't sure if you'd call.

What to cover

  1. Name what you did without deflecting
  2. Say how you think it made them feel
  3. Avoid making excuses
  4. Ask what they need from you now
  5. Give them space to respond

Write these down before you dial. Build a script for this call with your own details.

Rehearse it once first

Reading a checklist is the easy part. Saying it to someone who answers back is where calls go wrong. In murmur you make this call out loud, the other side reacts, and afterwards you see which of these goals you hit.

Download murmur on the App Store

More social calls

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
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