Set up internet service: what to say
Order internet for a new address and ask the questions that affect the bill.
the scenario
try to:
- Give the address
- Ask which plans are available there and the monthly price
- Ask about installation dates and fees
- Ask how long the contract runs before you agree
A line to open with
you
hi, i'm moving to a new address and need to set up internet.
What to cover
- Give the address
- Ask which plans are available there and the monthly price
- Ask about installation dates and fees
- Ask how long the contract runs before you agree
Worth knowing
- Ask what the price becomes after any introductory period.
- You can say you need to think about it and call back.
- Ask them to email the offer before you commit.
Rehearse it once first
This call is not one of murmur's built-in scenarios, so write it as your own: say who answers and what you want from the call, and murmur plays the other side. Afterwards you see which goals you hit.
Work calls that are built in
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