Set up internet service: what to say

Order internet for a new address and ask the questions that affect the bill.

the scenario
easywith the provider's sales line
try to:
  • Give the address
  • Ask which plans are available there and the monthly price
  • Ask about installation dates and fees
  • Ask how long the contract runs before you agree
rehearse it in murmur
Before a call: the scenario 'ask boss for time off' with three things to try, while the call connects

A line to open with

you

hi, i'm moving to a new address and need to set up internet.

What to cover

  1. Give the address
  2. Ask which plans are available there and the monthly price
  3. Ask about installation dates and fees
  4. Ask how long the contract runs before you agree

Worth knowing

  • Ask what the price becomes after any introductory period.
  • You can say you need to think about it and call back.
  • Ask them to email the offer before you commit.

Rehearse it once first

This call is not one of murmur's built-in scenarios, so write it as your own: say who answers and what you want from the call, and murmur plays the other side. Afterwards you see which goals you hit.

Download murmur on the App Store

Work calls that are built in

Rehearse the call before you dial

murmur is on the App Store, for iPhone.

Download murmur on the App Store
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